Privacy Policy for VaporZone.ae

Last Updated: June 17, 2025

Welcome to VaporZone.ae (the “Website”), owned and operated by [Your Company Name, if applicable]. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how VaporZone.ae collects, uses, discloses, and protects the information you provide to us when you use our Website.

By accessing or using VaporZone.ae, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We may collect various types of information from and about users of our Website, including:

1.1 Personal Information

This is information that can be used to identify you directly or indirectly. It may include:

  • Contact Information: Name, email address, postal address, telephone number, mobile number.

  • Account Information: Username, password (encrypted), and other registration details.

  • Payment Information: Billing address, payment card details (processed securely by third-party payment gateways; we do not store full card details on our servers).

  • Demographic Information: Date of birth, gender (if provided).

  • Purchase History: Details of products you have purchased on our Website.

1.2 Usage Information (Non-Personal Information)

This is information about your activity on our Website that does not directly identify you. It may include:

  • Device Information: IP address, browser type, operating system, device type, screen resolution.

  • Browsing Information: Pages visited, links clicked, time spent on pages, referral source, search queries.

  • Location Information: General geographical location derived from your IP address.

1.3 How We Collect Information

We collect information in several ways:

  • Directly from You: When you register an account, place an order, subscribe to our newsletter, fill out forms, participate in surveys, or communicate with us directly.

  • Automatically Through Technology: As you navigate through the Website, we may use cookies, web beacons, and other tracking technologies to collect usage information.

  • From Third Parties: We may receive information from third-party service providers (e.g., payment processors, analytics providers) in connection with our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To operate, maintain, and improve the Website, process transactions, and fulfil your orders.

  • To Personalise Your Experience: To tailor content and product offerings to your interests.

  • To communicate with you: To send order confirmations, shipping notifications, respond to your inquiries, and provide customer support.

  • For Marketing and Promotional Purposes: To send you newsletters, special offers, and promotions that may be of interest to you, in accordance with your communication preferences.

  • For Analytics and Improvement: To understand how users interact with our Website, analyse trends, and make improvements to our products, services, and Website functionality.

  • For Security and Fraud Prevention: To protect the security and integrity of our Website, prevent fraud, and enforce our terms and conditions.

  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes, including Age Verification requirements.

3. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., payment processors, shipping companies, IT support, marketing agencies, analytics providers). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  • With Your Consent: We may disclose your information to other third parties with your explicit consent.

4. Data Security

We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

6. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request correction of inaccurate or incomplete personal information.

  • Deletion: The right to request the deletion of your personal information, under certain circumstances.

  • Opt-Out of Marketing: The right to opt out of receiving marketing communications from us. You can usually do this by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

VaporZone.ae uses “cookies” and similar tracking technologies to enhance your experience on our Website.

  • Cookies: Small data files stored on your device that help us remember your preferences, understand how you use the Website, and deliver targeted advertising.

  • Web Beacons: Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be used to track user activity on our Website and emails.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

8. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by VaporZone.ae. This Privacy Policy applies only to VaporZone.ae. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

VaporZone.ae is not intended for individuals under the age of 18, or the legal vaping age in your jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under this age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: vaporzoneae@gmail.com

Postal Address: Vaporzone, Dragon Mart 1, International City, Dubai, UAE

12. Governing Law

This Privacy Policy and our handling of your personal information are governed by the laws of the United Arab Emirates, specifically the Emirate of Dubai, without regard to its conflict of law principles. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai.